442 Rifle Range, Towerby, Johannesburg South

Email: admin@africaewaste.co.za
GPS: -26.220321, 28.006293

Phone: (082) 887 2298

Questions to Customers

 

  • Do you own or rent your equipment
    Own
    we can assist; Rent the equipment belongs to the company they rent from and they have to return.

  • Do you have E-WASTE disposal policy or procedure?
    Yes will indicate they have a recycling company already, maybe we can quote them and give them health competition.
    No can indicate they don’t know about legislation and they don’t have a good disposal company – thus opportunity for us.

  • What do you do with your electronic assets when they are broken or redundant?

    a. Many times they will say donate;

    This looks like such an easy answers and not only do they get points for doing donations, it is a feel good answer too. The challenge with this answer is the following:
    - Are they donating working units or everything?
    - This is when the donation place becomes the dumping place
    - Are they sanitizing the hard drives or is all their data on the hard drives.
    - Even if they donate and the donation place dumps the units thereafter, the green scorpions will trace back to the original company and fine them.
    We can assist with donation:
    - Do site visit
    - How many units really needed
    - What software required
    - Sanitize and refurb the units with 6 months carry in warranty
    - Deliver and setup units
    - Training supplied

    b. Sell to staff:
    When selling to staff:
    1. You need second hand goods license – it is law and you have to supply warranty
    2. You HAVE TOO give 6 months warranty – there is no such things as VOETSTOOTS in SA anymore
    3. Warranty has 3 options for the buyer and it is the buyer choice:
    i.     Replacebroken with a working one
    ii.    Fixbroken one
    iii.   Give moneyback

    c. Have a company already

    May we quote?

  • Did you know there is legal requirement when disposing of electronic equipment?
    Yes will indicate they have a recycling company already, maybe we can quote them and give them health competition.
    No can indicate they don’t know about legislation and they don’t have a good disposal company – thus opportunity for us.
    We can send them the Act to verify this